WordPress website with a focus on 508 compliance, accessibility, and plain language. Created a resource directory based on key audiences to allow resources to be automatically posted and sorted thorough out the website.
The Mpox website gave the opportunity to build on what we learned on the COVID- 19 website and brainstorm ways to create a structure that would allow web content on a contagious disease to be reproduced in timely manner.
Key website features:
Meaningful website architecture
Working with PACT plain language editor and team leader we created a website outline and structure that could be reused for most contagious diseases.
The overall reusable website architecture would be audience based:
- Information about the Disease (for the General Public)
- Information for Healthcare Providers
- Information for Partner Organizations
The information for the general public would then based on content information:
- Signs and Symptoms
- Risk and Testing
Icons to navigate content
Symbols help people that struggle with language to navigate content, and allow users to easily and quickly associate groups of information.
To increase usability I worked with the PACT graphic designer to create a reusable set of icons to distinguish each of the general public information sections.
Based on Usability.gov: Writing for the Web and research that say users read about 20% of the text on the page, our focus was on making headings easy to read and scan.
For the Mpox, the sub-headings for the content pages were written as questions.
Homepage questions link to answer
The homepage was then designed to highlight the content page heading questions to allow the website visitor to easily find the answers to their questions.
Skimmable headings on content pages
The headings on the content pages are easy to find and skim read for the visitor.
Resource Directory Hub
An important part of the website is the ability for key audiences to find curated resources.
Ability to find resources easily
A resource directory was created that was organized by:
- Resource Type
Creating the resource directory allowed specific visitors to find related resources quickly.
Resources were able to be added to more than one category to be found by various criteria. Now it would be easy to find all resources in other languages. Prior to this resources within language were siloed on various web page and difficult for visitors to find.
Hub for all resources
Prior arrangement for resources was to posted individual links and documents on specific web pages. Each page on a website might be maintained by a different team. This created issues with updating content, and duplicate content. Creating a hub for resources allowed resources to be gathered and organized across the website.
Now resources are updated in one location, and based on categories chosen will automatically post in the correct location.
For example, Mpox Close Contact with High Exposure Risk Information Sheet will show up in the Resource Directory and will be updated and added to the the Risks and Testing page.